Panera Bread, St. Louis Bread, however you know it, these places are pretty sweet. Located all throughout the country, and a good product with great consistency is what they offer. This Panera location is where I walk across the street to when my car is in the shop, as it is now. Poor thing. My poor baby (I call her Jocelyn), is having some troubles and I need to get her fixed before my big road trip next week. So, when I need service, I already know I'm headed to Panera, and I'll plan my day around it. Why? Cause the food here is good! It's just plain good. Not healthy, but good. And who knows how long I'll be here, waiting for my Jocelyn to get fixed up. So I sit here with a window seat and a view of the dealership. My heart leaps when I see her driven out of the garage all washed and sparkly clean. I started the morning here with a Lemon Poppyseed Mini-bundt Cake and a no whip no foam skim milk Cafe Mocha. And if the Jocelyn takes another few hours, I'll get my favorite sandwich: A You Pick Two with tuna on multigrain, no mayo, adding extra spicy mustard, extra onion and tomato with Chicken Noodle Soup. And for my side? French baguette. Yum! Their tuna is so tasty! Tuna is not as easy as one would think! No way! Panera's tuna is great no matter where I find it: Grand Rapids, St. Louis, Chicago... great! Tip: just 'cause they have free wifi, don't be skimpy and get a single refillable coffee and park your ass all day long hogging up the bandwidth and seats... I know you got kicked out of the other, local, coffee shop for that behavior, but it don't fly here either!
(4)
Michael M.
Most Panera Bread locations are clean, efficient and well-stocked. The staff is sometimes hit or miss though. This location is different: the physical parts of the restaurant feel worn and not well maintained. The staff is friendly and accommodating, but unfortunately they have a hard time estimating demand and having bakery items stocked. We arrived a bit after noon on a Sunday and they were out of many bakery items, including such Panera basics as plain bagels and cinnamon crunch bagels. Even the bathrooms were somewhat substandard: dark, kinda grimy and with worn looking fixtures. We left disappointed overall.
(2)
Susan S.
I eat at Panera Bread frequently when I am traveling, and this one is the worst I have encountered. First, when I arrived I used the Ladies' room and the stall had no paper. This was reported, and they replaced it. But they didn't 'start' the roll, and it just went round and round and you couldn't get any paper! Like a 15 year old would do to replace it. I was just meeting my sis for coffee--which was fine--but I ordered the chicken Fuji Apple salad to go for my dinner. I love this salad. It's great. Not this one. Did not open the box till I arrived at my destination,and I discovered there was NO dressing. Not on the salad, not on the side, not anywhere. So I got to top off a very long day with a bunch of dry greens. Also, they seasoned the chicken with something very spicy. My mouth is burning. I have had this salad at least a dozen times from other Paneras. And never is it spicy. And dry. And only one or two pieces of dried Fuji in the whole thing. This was a very lame experience!
(2)
Tab B.
The only thing I go to Panera for is the 13 pack bagels. its good for work stuff. Hence the 2 stars. Otherwise, it would be one star for me. I am not a fan of their sandwiches or soups. My wife dragged me there yesterday as we were lazy to prepare dinner. I had a half ham/cheese sandwich and the black bean soup. Honestly, I could have done it better. No offense. The black bean soup had too much cumin for my taste. The sandwich was nothing to write home about. The mustard dressing certainly did not help. A sweeter dressing would have been better. Some time ago, i had their Cuban which I found it too greasy. IMHO, Panera should stick to pastries. No complaints there. I would have been happier at Chipotle for a quick bite - or Wealthy Street Bakery for sandwiches and pastry.
(2)
Bill J.
Grand Rapids, MI sure does love some Panera Bread. It looks like there are 8 (!) of them, which seems like a lot for a city of that size. Guess what? The Panera Bread locations here are pretty much the same as a Panera Bread anywhere. And sometimes that's a good thing when you are out of town and looking for something quick and moderately healthy to eat. This location seemed larger than the "average" Panera Bread and despite being very busy during the lunch hour, the service was very quick. I would probably give Panera Bread a three star review but this location bumped it up to a four star. I almost walked out when I saw how crowded it was, but decided to stay. The staff was obviously very busy, but also very efficient and friendly...so definitely an extra star for the customer service.
(4)
Torrence M.
So yeah... it's Panera Bread. The food is good, but to really enjoy it... customize what you want. It will make your sandwich so much better. This location is not really that busy, just looks like it. The staff is great and don't have to know much as the menu is self explanatory. Get a Member Card as you get free stuff and discounts. I don't get into cards since everyone has one, but this one gives free stuff right away. Not sure how anyone can complain.. because again, it's Panera Bread and the sign on the door said so when you walked in??
(4)
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Address :6080 28th Street SE
Grand Rapids, MI, 49546
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Outdoor Seating : No Wi-Fi : Free Has TV : No Waiter Service : No Caters : Yes
Corey H.
Panera Bread, St. Louis Bread, however you know it, these places are pretty sweet. Located all throughout the country, and a good product with great consistency is what they offer. This Panera location is where I walk across the street to when my car is in the shop, as it is now. Poor thing. My poor baby (I call her Jocelyn), is having some troubles and I need to get her fixed before my big road trip next week. So, when I need service, I already know I'm headed to Panera, and I'll plan my day around it. Why? Cause the food here is good! It's just plain good. Not healthy, but good. And who knows how long I'll be here, waiting for my Jocelyn to get fixed up. So I sit here with a window seat and a view of the dealership. My heart leaps when I see her driven out of the garage all washed and sparkly clean. I started the morning here with a Lemon Poppyseed Mini-bundt Cake and a no whip no foam skim milk Cafe Mocha. And if the Jocelyn takes another few hours, I'll get my favorite sandwich: A You Pick Two with tuna on multigrain, no mayo, adding extra spicy mustard, extra onion and tomato with Chicken Noodle Soup. And for my side? French baguette. Yum! Their tuna is so tasty! Tuna is not as easy as one would think! No way! Panera's tuna is great no matter where I find it: Grand Rapids, St. Louis, Chicago... great! Tip: just 'cause they have free wifi, don't be skimpy and get a single refillable coffee and park your ass all day long hogging up the bandwidth and seats... I know you got kicked out of the other, local, coffee shop for that behavior, but it don't fly here either!
(4)Michael M.
Most Panera Bread locations are clean, efficient and well-stocked. The staff is sometimes hit or miss though. This location is different: the physical parts of the restaurant feel worn and not well maintained. The staff is friendly and accommodating, but unfortunately they have a hard time estimating demand and having bakery items stocked. We arrived a bit after noon on a Sunday and they were out of many bakery items, including such Panera basics as plain bagels and cinnamon crunch bagels. Even the bathrooms were somewhat substandard: dark, kinda grimy and with worn looking fixtures. We left disappointed overall.
(2)Susan S.
I eat at Panera Bread frequently when I am traveling, and this one is the worst I have encountered. First, when I arrived I used the Ladies' room and the stall had no paper. This was reported, and they replaced it. But they didn't 'start' the roll, and it just went round and round and you couldn't get any paper! Like a 15 year old would do to replace it. I was just meeting my sis for coffee--which was fine--but I ordered the chicken Fuji Apple salad to go for my dinner. I love this salad. It's great. Not this one. Did not open the box till I arrived at my destination,and I discovered there was NO dressing. Not on the salad, not on the side, not anywhere. So I got to top off a very long day with a bunch of dry greens. Also, they seasoned the chicken with something very spicy. My mouth is burning. I have had this salad at least a dozen times from other Paneras. And never is it spicy. And dry. And only one or two pieces of dried Fuji in the whole thing. This was a very lame experience!
(2)Tab B.
The only thing I go to Panera for is the 13 pack bagels. its good for work stuff. Hence the 2 stars. Otherwise, it would be one star for me. I am not a fan of their sandwiches or soups. My wife dragged me there yesterday as we were lazy to prepare dinner. I had a half ham/cheese sandwich and the black bean soup. Honestly, I could have done it better. No offense. The black bean soup had too much cumin for my taste. The sandwich was nothing to write home about. The mustard dressing certainly did not help. A sweeter dressing would have been better. Some time ago, i had their Cuban which I found it too greasy. IMHO, Panera should stick to pastries. No complaints there. I would have been happier at Chipotle for a quick bite - or Wealthy Street Bakery for sandwiches and pastry.
(2)Bill J.
Grand Rapids, MI sure does love some Panera Bread. It looks like there are 8 (!) of them, which seems like a lot for a city of that size. Guess what? The Panera Bread locations here are pretty much the same as a Panera Bread anywhere. And sometimes that's a good thing when you are out of town and looking for something quick and moderately healthy to eat. This location seemed larger than the "average" Panera Bread and despite being very busy during the lunch hour, the service was very quick. I would probably give Panera Bread a three star review but this location bumped it up to a four star. I almost walked out when I saw how crowded it was, but decided to stay. The staff was obviously very busy, but also very efficient and friendly...so definitely an extra star for the customer service.
(4)Torrence M.
So yeah... it's Panera Bread. The food is good, but to really enjoy it... customize what you want. It will make your sandwich so much better. This location is not really that busy, just looks like it. The staff is great and don't have to know much as the menu is self explanatory. Get a Member Card as you get free stuff and discounts. I don't get into cards since everyone has one, but this one gives free stuff right away. Not sure how anyone can complain.. because again, it's Panera Bread and the sign on the door said so when you walked in??
(4)